Computer knowledge: Basic knowledge of computers is required as a Hotel Front Desk Clerk. The following are a few types of guest service skills. Previous hospitality experience would be advantageous. Improve your resume with help from expert guides. Those working within the hospitality industry need strong interpersonal and communication skills. A Front Desk Clerk represents the first point of contact with the clients of a business, hotel or doctor’s office. Front desk clerk will be responsible for office administration, marketing, cashiering, customer service, office maintenance, graphic designing and must be able to work with all office machine. Contra Costa County | Martinez, CA Front Desk Clerk 12/2015 - 11/2017 Offered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction. Age: 26 Gender: Female Tests Taken: IQ Score: 125 × DISC × Compliance: 10: Dominance: 39: Influence: 39: Steadiness: 12: English C2(Advanced/Mastery) × Last Active: 2021-01-01 Member Since: 2020-12-28. Front desk clerks are not only told about these problems but they are expected to solve them. When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Check. If you are managing a team, you can determine which abilities to focus on when hiring or training employees. A: A good front desk clerk knows how to talk to people and relay information in an efficient manner. Met needs of walk-in customers by staying up-to-date on room availability and current promotions. Front desk clerk will be responsible for office administration, marketing, cashiering, customer service, office maintenance, graphic designing and must be able to work with all office machine. Boost your career with these easy LinkedIn profile tips and tricks. Image by Colleen Tighe © The Balance 2019. Initiated and implemented upselling techniques to promote Milton Hotel services and facilities to maximize room occupancy and overall revenue. Front Desk Clerks work in almost any industry and they are responsible for greeting visitors and performing clerical tasks. Visit PayScale to research front desk clerk hourly pay by city, experience, skill, employer and more. Good Example Versatile front desk clerk with 2+ years of experience creating efficiencies in a high-volume hotel. Utilizing interpersonal skills to enhance company efficiency and profitability . A front desk clerk may work in many settings, so put down industry-specific skills as well. Important Hotel Front Desk/Guest Services Job Skills, Review and Use these Example Hotel Front Desk Resumes, Here Is a Comprensive List of Phlebotomy Skills to List on Your Resume, Check out This Extensive List of Customer Service Job Titles, How to Prepare for Common Receptionist Interview Questions, These are the Skills Needed for TV/Film Production Jobs, Want to Be a Medical Assistant? Front desk clerks front the desks at hotels, motels, resorts and other lodging establishments, big or small, serving as a point of communication between guests and the establishment’s administration. With this guide, we’ll cover how to best answer the what motivates you interview question, what not to do, and advice on more specific situations. Met needs of walk-in customers by staying up-to-date on room availability and current promotions. Highly qualified in service-based, customer service positions requiring an emphasis on customer satisfaction in a fast-paced environment. Answers questions about the facility’s policies and services. This site uses cookies to ensure you get the best experience on our website. For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more. Instructed team members on hotel products, services, facilities, events, pricing, and policies to maintain a competent and transparent work environment. The front desk clerk responsibilities comprise attending the guests, understanding their requirements, providing them with the necessary information, directing them to the concerned personnel, etc. Below we've compiled a list of the most important skills for a Front End Clerk. Develop a personal action plan to improve both their image and their skills at the front desk. Front desk employees are always multitasking; they must answer phones, greet guests, answer questions, check out customers, and more. You don’t need a college degree or any relevant experience to be a hotel front desk employee, although an associate’s degree in business, administration, or hospitality can help. Don’t think your education resume section is important? wd-deo.gc.ca. Prove your welcoming nature with your professional front desk resume. Like a fire in the foyer, you’ve got to grab their attention with this introduction as soon as they begin. Highly organized and detail-oriented, consistently receiving praise from supervisors. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a job as a Front Desk Clerk, suggesting that having these keywords on a resume are important for success as a Front Desk Clerk. The following outline highlights some of the course’s key learning points. They perform essential front desk administrative duties including answering phone calls, greeting clients, and overseeing the office budget. Front Desk Reception Clerk. Read more! Company: Namibia Institute of Pathology: Reference # CLERK001: Published: 02/09/2020: Contract Type: Permanent: Location: Windhoek, Khomas Region, Namibia : Introduction: To provide quality secretarial and office administration services to the reception area at NIP House. Learn how to make a CV that gets interviews. Front Desk Clerk Resume Examples & Samples. Job Category: Front Desk/Office. SKILL SUMMARY. Below we've compiled a list of the most important skills for a Front Service Clerk. Objective : I'm a customers service professional with many years or experience interacting with the public. While front desk employee means you will be to resolve the problem if or... 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